Shipping policy

 

At FonKayz.com, we are committed to delivering your Phone cases quickly and efficiently. Below is our detailed shipping policy to ensure you are well-informed about our shipping process.

Processing Time

  • Order Processing: All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
  • Please note that orders placed on weekends or public holidays will be processed on the next business day.

Shipping Rates and Delivery Estimates

  • Shipping Locations: We currently ship to addresses within the United States.
  • Shipping Rates: We offer free shipping on all orders.
  • Delivery Estimates:
    • Standard Shipping: 7 to 15 business days

Please note that delivery times are estimates and may vary depending on the carrier and shipping destination.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your package using the provided tracking number on the track order page

Shipping Confirmation and Order Tracking

  • You will receive a shipping confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

  • FonKayz.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

  • FonKayz.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
  • Please save all packaging materials and damaged goods before filing a claim.

International Shipping

  • We currently do not offer international shipping outside of the United States.

Contact Us

If you have any questions or concerns about our shipping policy, please contact us at:

  • Email: contact@fonkayz.com
  • Address: 915 Congress Pkwy N #300, Athens Tennessee 37303, United States

Thank you for shopping with FonKayz.com! We appreciate your business and are here to assist you with any questions or concerns regarding your order.