Shipping Policy
At FonKayz.com, we are committed to delivering your Phone cases quickly and efficiently. Below is our detailed shipping policy to ensure you are well-informed about our shipping process.
Processing Time
- Order Processing: All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
- Please note that orders placed on weekends or public holidays will be processed on the next business day.
Shipping Rates and Delivery Estimates
-
Shipping Locations: We currently ship only to these countries:
United States, Australia, Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, Kuwait, Qatar, Saudi Arabia, Thailand, Greece, Mexico, Brazil - Shipping Rates: We offer free shipping on all orders.
-
Delivery Estimates:
- Standard Shipping: 7 to 15 business days
Please note that delivery times are estimates and may vary depending on the carrier and shipping destination.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your package using the provided tracking number on the track order page
Shipping Confirmation and Order Tracking
- You will receive a shipping confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
- FonKayz.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
- FonKayz.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us at:
- Email: contact@fonkayz.com
- Phone: +1 931-222-8246
- Address: 915 Congress Pkwy N #300, Athens Tennessee 37303, United States
Thank you for shopping with FonKayz.com! We appreciate your business and are here to assist you with any questions or concerns regarding your order.